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PROGRAMS
I TEACH Vapor
Trails I recycle - do you? ©1999 A Feather in the Wind. This creative site was updated on 02/12/04. BY WEBMASTER Kelley Moonwater Frederick |
Kelley Moonwater's Creed They are not dependant on us - we are dependant on them. They are not an interruption of our business, they are the purpose of it. We are not doing them a favor by serving them, they are giving us the opportunity to do so. They are not an outsider to our business, but a big part of it. Customers are not cold statistics, but flesh-n-blood human beings with feelings and emotions -like your own, with biases,opinions and prejudices. Be patient. Customers are not there to argue or match wits with. No-one ever won an argument with a Customer. Is a person who brings us their
wants. Someone
who takes a lifetime to gain trust from -
Thank you for being a customer and for the confidence you have placed in me. I
will do everything I can to earn your continued trust and goodwill. |